Privacy Policy Bella-Anime AI Friend

We care about your privacy. This policy explains what we collect, how we use it, and your rights. If you have questions, contact us at [email protected].

Information We Collect

We collect only the data necessary to provide and improve our AI character chat experience:

  • Account information: email (if you register), display name, preferences.
  • Usage data: device type, approximate region, app interactions, diagnostics.
  • Conversation metadata: timestamps and message delivery status. We avoid storing sensitive content by default.

How We Use Your Information

  • To operate and maintain the service and personalize AI character interactions.
  • To improve performance, quality, and safety of our features.
  • To communicate updates, respond to support, and enforce our policies.

Children's Privacy

Bella-Anime AI Friend is not directed to children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us immediately at [email protected] so we can delete it.

Where parental consent is required, we will request verifiable consent before enabling features for minors.

Delete Your Account

You can delete your account at any time:

  • In-app: go to Settings → Account → Delete Account and follow the instructions.
  • Or email us at [email protected] from your registered email with the subject "Delete My Account".

Once requested, we will delete or anonymize your personal data within 30 days, subject to legal retention requirements. Backups may take up to 90 days to be purged.

Data Retention

We keep your information only as long as necessary to provide the service, comply with law, resolve disputes, and enforce agreements. We strive to minimize the data we store.

Security

We use industry-standard safeguards to protect data in transit and at rest where applicable. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your data. Contact us to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes here and update the effective date when applicable.